SHIPPING

We ship worldwide with UPS.

United States: 1-2 working days
European Union: 2-3 working days.
Rest of the world: 5-7 working days.

Our products are shipped within 24 hours.

You will receive a tracking number and confirmation email.

RETURNS

Our return policy is 15 Days. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us before initiating a return.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,

within a certain amount of days. 

 

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange an item please contact us.

Go to the contact page and send us an email or text.

12 NOIR © 2020